Shipping & Policies

Welcome

Welcome to PdiamondJ Ranch. We are a family run business that specializes in home d├ęcor items made from wood. For the past 30 years I have been working with wood and creating my own designs to simplify the lives of all my customers.

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)